Privacy policy
Last Updated: August 14, 2026
This Privacy Policy explains how Cologne King collects, uses, shares, and protects personal information when customers visit cologneking.us, place an order, or communicate with us.
Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Transaction information
- Customer-support communications
- IP address
- Browser and device information
- Website activity
- Cookie information
How We Use Information
We may use customer information to process and fulfill orders, verify payments, provide customer support, send order confirmations and tracking updates, manage approved returns and refunds, prevent fraud, resolve disputes, improve our services, maintain business records, comply with legal obligations, and send marketing communications where permitted.
Payment Information
Payments may be processed through third-party payment providers.
Cologne King does not generally directly store complete payment-card information.
Sharing Information
Necessary information may be shared with payment processors, shipping carriers, fulfillment providers, website service providers, fraud-prevention systems, analytics providers, marketing providers, customer-support systems, professional advisers, and legal or government authorities where required.
We do not sell personal information for monetary consideration.
Cookies
Our website may use cookies and similar technologies for functionality, analytics, fraud prevention, security, advertising measurement, and personalization.
Customers may manage cookies through their browser settings.
Marketing
Where permitted, customers may receive promotional communications.
Customers may unsubscribe using the link included in marketing communications or by contacting us.
Transactional communications, including order confirmations and shipping updates, may still be sent.
Data Security
We use reasonable safeguards designed to protect personal information.
No internet-based system can guarantee absolute security.
Data Retention
Information may be retained as reasonably necessary for transactions, customer support, fraud prevention, dispute resolution, accounting, taxation, and other legal obligations.
Privacy Rights
Depending on applicable law and customer location, customers may have rights relating to access, correction, deletion, restriction, or other controls over their personal information.
We may verify identity before fulfilling a privacy request.
Children's Privacy
Our services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
Contact Information
Cologne King
12510 W. Airport Blvd. UNIT C01-B
Sugar Land, TX 77478
United States
Email: support@cologneking.us
Phone: +1 759 645 6475